Shipping
We are currently only shipping to the following states: FL, TX, GA, TN, NC, SC, VA, KY, IL, LA, MS, OK, AR, AL. If you are outside these states and want to make an order send us a message on our contact page and we will do our best to fulfill your order.
We can generally ship between 14-21 days, but to some destinations it may take longer. We are continuously working to ship faster and make the process more predictable.
Returns
In order to initiate a refund you must notify us using the form on our Contact Us page within 7 days of receipt to begin your request.
Our Refund Policy
Buyers are responsible for paying return freight costs plus a 40% restocking fee (which will be deducted from your refund amount). Gift card purchases cannot be returned. If item deemed refundable, you can expect funds returned within 30 upon the Foam Party receiving the product.
Condition of Product
To receive a refund, the returned product must arrive at our warehouse in its original condition in the original packaging. By putting the sofa in the original packaging it will help avoid shipping damage.
Damaged or Defective Product
If an item arrives damaged please notify us within 3 days of receipt and we will make arrangements for a replacement or refund as necessary. No re-stocking fees or return shipping charges will apply. Please contact us using the Contact page to report damaged or defective items. Please note, we require images of damaged or defective products for records and refunds.
Care & Washability
The best way to clean is using mild soap and warm water.
Materials
Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.
Our foam is made from non-toxic, highly resilient, green guard certified foam with no CFC's.
No they are not. However, the fabric has been designed to be easily serviced by a professional.